![]() His directions were unhelpful and I ended up having to ask a random worker for better directions to the room. He was supposed to escort me to my room with my bags, but then he saw a couple getting their bags at the same time, so he switched gears and told me he'd meet me at my room with my bag later, and pointed in a vague direction to where I could find my room. Then I had to go back to the bellman for my bag. ![]() My room was finally ready around 5:20 p.m. Someone finally did come over to help them, but the manager who'd told them he would make everything right couldn't be bothered to show up despite telling them he would be there to meet them. One of the women actually started crying in frustration. James Montego Bay, situated on the bay’s breathtaking peninsula surrounded by the turquoise Caribbean Sea. They said their room was disgusting with broken fixtures, peeling paint and other issues. They told me they'd been trying to get a new room for five days with constant runaround. It did give me time to hear the horrific story of a couple of British tourists who'd booked a two-week stay at Secrets. and was told my room wasn't ready, but I should wait in the lobby. I took a walk around the property, came back at 4:35 p.m. when my room would be ready and then sent to another line to get $200 in "coupons" for the resort and a hard sell on add-ons. and waited in one line for the bellmen, then another to reach a check-in desk, where I was told I should come back at 4:20 p.m. I purposely arrived late since the listed check-in time is 3 p.m. He didn't seem surprised to see the bug at all which made me think this wasn't an isolated incident.Ĭheck-in at the resort was also painful. My "morning" coffee arrived more than an hour after I asked for it, and the waiter graciously offered to get the roach for me (which was still alive and kicking. ![]() The Points Guy will not share or sell your email. For a shorter transfer time, please consider choosing a flight that arrives into Sangster International Airport located in Montego Bay.I would like to subscribe to The Points Guy newsletters and special email promotions. Please note: The approximate transfer time by road from Kingston Airport (Norman Manley International Airport) to the Montego Bay area is around three hours without traffic. ![]() Please note: Drones (air or water) are forbidden at the resort except for those with written authorization from the hotel's general management. Available for iPhone, Android, Blackberry and Windows phones. Better yet, it’s possible to book Spa treatments, plan romantic dinners, check the resort map, book activities and more. The incredibly useful app allows guests to make local calls, send messages, email and surf the web over the hotel’s Wi-Fi. ![]() With the resort also boasting an oversized free form swimming pool with swim up bar, three jacuzzis and a beachfront with fine white sand and the enticing warm clear Caribbean waters, this really is the ultimate high-end holidaying experience. Free Unlimited Connectivity WiFi is now available at this resort. If that’s not enough you can pop across to the nightclub just a few steps from the theatre and grab yourself an evening nightcap or two. The evening entertainment is when the resort really comes to life with a number of bars serving all your favourite cocktails and a large theatre showing fun and entertaining live performances every night. You can enjoy snorkelling, sailing, scuba diving (surcharge applies) whilst the open air gaming room has all the favourites including table tennis, board games and pool tables. This means you wont need to worry about a thing with all your holiday needs catered for, including: unlimited food and drinks, a mini bar stocked daily, 24 hour room service, pool and beach waiter service and of course non-stop daytime activities like aerobics, basketball, yoga, soccer, tennis and many more.Ĭhildren may not be allowed at this resort, but your inner child will shine through with the fun and exciting watersports and games at your disposal. Located just a few moments away from the bustling Montego Bay on Jamaica’s north coast, a stay at the Secrets Wild Orchid will offer a unique package that includes their Unlimited-Luxury®. ![]()
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